FirstFuel is the global leader in customer engagement for energy providers and their business customers. Our cloud based customer engagement platform delivers accurate, insightful, and scalable customer intelligence to over 30 energy providers in North America and Europe, helping them improve business customer satisfaction, reduce service costs, and drive revenue growth. Using proprietary analytics to turn complex data into actionable insights, our platform is designed to supplement and strengthen your customer engagement channels including digital/web, outbound marketing, phone-based sales and service, and live account management. By combining data science, building science, and software, our SaaS platform derives intelligence from over 4 million business customer meters and transforms energy providers into trusted advisers to their business customers.